Privacy Policy

This Privacy Policy explains how we collect, use, store and share your personal information when you visit hellomymilo.com (the “Site”) or when you make a purchase there.

We are committed to respecting your privacy and protecting your data in accordance with the GDPR and applicable French laws.


1. Personal information collected

We collect two types of information:

  • Device information

  • Order information


1.1. Device Information

During your visit to the Site, we automatically collect:

  • your IP address,

  • your browser,

  • your time zone,

  • the cookies installed on your device,

  • the pages viewed,

  • the products seen,

  • the origin of your visit (keywords, referring site…),

  • your interactions with the Site.

Technologies used:

Cookies

We use cookies that are essential for the proper functioning of our store.
Examples:

  • _session_id : session identifier that allows Shopify to save your information.

  • _shopify_visit : used to analyze visits (30 minutes).

  • _shopify_uniq : counts unique visits (expires at midnight).

  • basket : unique identifier allowing you to save your basket (2 weeks).

  • _secure_session_id : secure session identifier.

  • storefront_digest : identifier used to verify access to a password-protected store.

Log files

They record:

  • IP address,

  • browser type,

  • internet service provider,

  • pages viewed,

  • timestamp.

Tags, pixels, and analysis tools

They help us understand your journey on the Site.


1.2. Order Information

When you place an order or attempt to place one, we collect:

  • first and last name,

  • billing address,

  • shipping address,

  • payment information (including card numbers),

  • e-mail address,

  • phone number.


1.3. Definition of "Personal Information"

In this policy, "Personal Information" refers to:

👉 Device information
👉 Order information


2. Use of your personal information

We use your information to:

2.1. Order Processing

  • prepare and ship your orders

  • manage payment,

  • to communicate with you,

  • to track orders and deliveries.

2.2. Security

  • detect fraud,

  • assess potential risks (particularly via IP address).

2.3. Site Improvement

  • analyze your browsing,

  • optimize our marketing pages and campaigns.

2.4. Marketing and advertising

We may use your data to:

  • send you promotional emails (if you have consented),

  • to display targeted advertisements.


3. Sharing your personal information

We only share your data with service providers necessary for the operation of the Site:

3.1. Shopify

The Site is hosted by Shopify.
Privacy Policy: (Dear user, this site will be automatically displayed by Shopify on your interface for visitors)

3.2. Google Analytics

We use Google Analytics to analyze visits.
You can disable Google Analytics here:
👉 https://tools.google.com/dlpage/gaoptout

3.3. Legal Compliance

We may share your data if required to do so by law:
summons, judicial inquiry, official request…


4. Targeted advertising

We may use your information to show you relevant advertisements.

To learn more about targeted advertising:
👉 http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can refuse:
👉 https://optout.aboutads.info/?c=3&lang=fr


5. Do Not Track

We do not change our collection practices when your browser sends a "Do Not Track" signal.


6. Your rights (European residents – GDPR)

You have the following rights:

  • access to your data,

  • correction ,

  • deletion ,

  • opposition ,

  • limitation ,

  • portability ,

  • withdrawal of consent .

To exercise your rights:
📧 contactmilomilo@gmail.com

We process the following data:

  • to execute a contract (e.g., an order),

  • for our legitimate business interests (fraud detection, website improvement),

  • to comply with our legal obligations.

Your information may be transferred outside the EU, including to Canada and the United States (Shopify).


7. Data retention

We retain order-related information until you request its deletion .


8. Policy changes

We may modify this policy at any time in order to:

  • to reflect a change in practices,

  • to respect the law

  • integrate new tools.

The new version will be published on this page.


9. Contact us

For any questions or complaints regarding this privacy policy:

📧 contactmilomilo@gmail.com